INVESTIGATOR: HEALTH CARE CASES (12-month contract) (6 posts) (Ref #: OHSC 24/2022)

Salary: An all-inclusive salary package of R882 042 per annum (basic salary consists of 70% or 76% of the total package, OHSC’s contribution to the Government Employee Pension Fund (13% of basic salary) and a flexible portion). The flexible portion can be structured according to OHSC guidelines


A bachelor’s degree in Nursing (BCur) or Legal (LLB or Bproc) fields.

Current registration with the relevant professional health council/body.

A minimum of 5 years’ experience in the health care field in a health facility, Chapter 9 institution or healthrelated Regulatory institution of which 3 years must have been at a junior management level.

Proficiency in more than one official language is required.

A valid driver’s licence.

A postgraduate qualification in a medical field, law or health care quality assurance would be an advantage.

Experience in complaints investigations, case management or medico-legal investigations in a health environment would be an added advantage.

Excellent problem-solving, decision making, communication (written and verbal) and conflict resolution skills.

Excellent report writing and complaints handing skills.

Willingness to work outside the normal working hours and under pressure.


Support the complaints investigation framework and strategy.

Quality assure early resolution of complaint reports.

Confirm and plan health care investigations.

Conduct investigations into high and extreme risk rated health care complaints.

Produce and submit investigation reports.

Finalise and Close out investigations.


Enquiries: Ms L Mashiane or Mr M Mavotsho at telephone numbers: (012) 942 7839/7808

PLEASE NOTE ((NO ONLINE APPLICATIONS ALLOWED)) A practical test relating to key areas of knowledge and skills may form part of the selection process for the above posts. Applications should be submitted for attention of Ms L Mashiane, Office of Health Standards Compliance. Hand delivered applications must be submitted to reception at the OHSC building, no 79 Steve Biko Road, Prinshof, Arcadia, Pretoria, 0001. Posted applications must be sent to Private Bag x21, Arcadia, 0007. Applications must be submitted on form Z83 obtainable from any Public Service Department and should be accompanied by a CV in which experience is comprehensively detailed as well as certified copies of qualification certificates (including matric), ID, drivers’ licence and registration certificate (where applicable). It is the applicant’s responsibility to have foreign qualifications and national certificates (where applicable) evaluated by SAQA and to submit proof of such with their applications. No faxed, e-mailed or online applicati