Administration Officer: Complaints Centre and Assessment (Ref #: OHSC 6/2024)

Salary: R294 321 per annum (plus applicable benefits)


A bachelor’s degree or National Diploma in Public Management/Administration or related field. At least three years’ experience in rendering of administrative duties which must include document management and organising of meetings events. Experience in customer service will be an added advantage. Excellent computer skills in MS Office software. Ability to work under pressure, client orientation and customer focus. Good communication (Verbal and Written), time management, interpersonal relations, planning and organisational skills. A valid driver’s licence will be an added advantage.


Provide administrative support to the Director. Co-ordinate and assist with the management of financial and human resources of the office. Provide support during the audit process. Assist in the administration of projects, programmes, complaints database and branch events. Establish and maintain filling and document retrieval system for the unit. Provide general administrative services for the unit. Responsible for the document’s registration and management of assets, within the Complaints centre. Generate and follow-up on internal and external correspondence including management of information from the Complaints Assessment and Call Centre units.

Closing Date: 11 March 2024 (NO ONLINE APPLICATIONS ALLOWED)

Enquiries: Mr M Mavotsho at telephone numbers: (012) 942 7808

A practical test relating to key areas of knowledge and skills may form part of the selection process for the above posts. Applications should be submitted for attention of Mr M Mavotsho, Office of Health Standards Compliance. Hand delivered or couriered applications may be submitted to reception at the OHSC building, no. 79 Steve Biko Road, Prinshof, Arcadia, Pretoria, 0001. Posted applications may be submitted to Private Bag x21, Arcadia, 0007 or emailed to: (kindly indicate the name of the position and the reference number in the subject line of your email). All applications must be submitted on form Z83 obtainable from any Public Service Department and should be accompanied by a CV in which experience is comprehensively detailed, copies of certified qualification certificates (including matric), ID as well as drivers’ licence and professional registration (where applicable). It is the applicant’s responsibility to have foreign qualifications and national certificates (where applicable)evaluated by SAQA and to submit proof of such with their applications. Applications received after the closing date and those that do not comply with the requirements will not be considered. Short-listed candidates should bring hard copies of all application documents if these were emailed on initial application. The OHSC reserves the right not to fill the above posts. Applicants are respectfully informed that correspondence will be limited to short-listed candidates only; if notification of an interview is not received within 3 months after the closing date, applicants may regard their application as unsuccessful. Candidate(s) will be subjected to personal suitability checks and other vetting procedures.